“Taking care of people is our most important core value. If we take care of our guests and make them feel at home, they’ll keep coming back.”
“To me, taking care of people is the most important value. It’s the complete basis of the service industry.”
“KAJ is here for people every single day. We adapt to what each guest needs to make their stay enjoyable.”
Undoubtedly, hospitality hinges on human experience. But at KAJ, the human experience is not transactional. We’re a “yes, and” organization. People come first. We strive to treat all individuals who engage with our brand like family. Our employees, guests, loyal customers, vendors, and investment partners alike have an equal stake in the relationships we maintain.
We don’t use the term family loosely. We back that claim with our actions and values in every facet of our organization. There’s always room in the KAJ family for those looking for a different type of hospitality partner — one that's hands-on and here for people.
We’re positioned to serve some of the country’s very best communities and the people within. As we grow, we focus on finding the right people who match our values and vision, meaning the hotel brands we represent also fulfill our purpose of being Here for People. Our goal is to include 1,000 people in the KAJ family by 2030.
See the amenities and services we offer across our properties and learn more about the options you have when you become our guest at any of our locations.
KAJ is first and foremost a relationship company. We support hotel groups with key areas of operation, offering full management or specialty services like revenue management, accounting and finance or marketing support. Beyond hospitality, our leadership team understands the unique nuances of each market and property we represent and how to align to maximize performance and success.
Planning events and hosting big groups is stressful especially amidst current capacity and distancing mandates. Partnering with KAJ on logistics takes the stress away and gives your guests the best experience. From corporate retreats to team stays to weddings, work with our sales team to kick off your vision.